I own a Colt and have never had a problem with thier service, as matter of a fact I would rate Colts cutomer service to be top notch. I've sent my Colt in twice times do to it having some very small pits in the side of the receiver. No questions asked Colt had accepted my rifle both times, paid my shipping at ($120) each time and had it repaired and shipped back to me withen 2-3 weeks. Mean while im calling Colt asking whats going on and they were more then happy to let me know where and what my rifle was doing
So honestly without sounding rude, your statment doesnt make sense to me and I think your fueling a spitful rumor. If not, prove me wrong, show me where Colt has given no service to a civilian. How about call Colt right now to see how simple it is to get through to an operator or how well their customer service is. Thats one of the things I love about Colt, is how easy it is to get through to a customer service rep. and how they take the time to explain something to you.
The fact that there is a strong cult following for colt AR means their guns hold value much better than any other brand. That along is a big plus for anyone who owns colt. I have a LMT, but still desire a Colt.
colt is the best no questions asks. my problem is have a bushmaster that has been extremly reliable and shoots all kinds of ammo. i went through one range session of 600 rounds of ammo with my bushy without a hiccup.
so when it came time for me to get another AR, I chose Bushy again.
had a chance to pick up a colt, but chose the XCR instead.